This programme intends to help those making the transition to become Senior Managers. It focuses on skills like networking, influencing and conflict resolution. The methodology includes the use of case study from Harvard Business School and simulations so that participants can apply what they learn.


By the end of the programme, participants will be able to:

  • Increase self-awareness and identify available opportunities to grow and enhance your effectiveness as a people and business leader.
  • Understand what is required to improve your ability to influence and manage diversity and complexity.
  • Identify and manage the communication tools to deal with resistance to change.

Target of Participants:

  • Middle Manager
  • Junior Manager
  • Supervisor
  • Head of Department


“It was truly a joy to have you as our facilitator. You have provided us with a refreshing outlook on what leadership is about, looking into ourselves and taking an outside-in approach in managing change. We thoroughly enjoyed ourselves and most importantly learnt so much. I like the way you approached the workshop as a true facilitator: non-judgmental, giving fair opportunity to everyone and questioning to provide clarity. I particularly liked the Street Art session even though I must admit I was skeptical initially. It turned out to be very engaging and enabled the group to build team rapport as well as reminding ourselves that leadership can be creative and fun.”

Ong Bee Leng
Chief Executive Officer, Penang Women Development Corporation

Course Outline


  • 8am – 9am: Registration, Breakfast and Networking
  • 9am – 9.15am: Opening Remarks by Pak Kus
  • 9.15am-10.30am: Managing Self. Enhancing Self Awareness & Personal SWOT analysis
  • 10.30am – 10.45am: Tea break and networking
  • 10.45am – 1pm: Managing Team. Harvard Business Review case study discussion. Skills required to be an effective leader and managing organizational dynamics.
  • 1pm – 2pm: Lunch break
  • 2pm – 4pm: Managing Business. Simulation. Applying the right business leavers to drive organizational change.
  • 4pm – 5.30pm; Putting it all together. Building the Tower of the Future.
  • 5.30pm – 5.45pm Recap and reflections

Profile of the Facilitator:
Claudia Cadena - Founder and Principal Consultant, Thread Advisory (Kuala Lumpur – Malaysia)

A Senior practitioner with over 28 years of advisory, operational and strategic human capital management experiences.

Provides senior HR support, advisory services and leadership development & coaching to corporate and individual clients in Malaysia, Thailand, Indonesia, India, United Arab Emirates.

Has been a Board Member, acting CEO and Executive Committee member, responsible for driving the people and culture aspects of multiple organizational transformation efforts.

Her areas of expertise include organizational / culture transformation, talent management, leadership coaching, employee engagement and communication, project management.


  • Head Office

    Beltway Office Park, Tower B 5th floor,
    Jl. Letjen TB Simatupang No. 41, Jakarta, 12550, Indonesia

    Phone: (+62) 21 2985 7253

    Fax: (+62) 21 2985 7253


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